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Cisco Unified Communications
TERACAI can help you combine your communications into a single system to bolster collaboration throughout your enterprise.

Cisco Wireless
TERACAI holds an Advanced Wireless specialization from Cisco - so we're experts. Wireless IP networking technologies give you access to your network from anywhere in your facility.

Cisco Security
The Cisco® Self-Defending Network provides security measures that are integrated, adaptive and collaborative with best-of-breed solutions throughout your network.

TERACAI has achieved Cisco's Customer Satisfaction Excellence designation every
quarter it's been offered.

Virtual Helpdesk: Effective Outsourced IT Support - 7.22.2010

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The Virtual Helpdesk: Effective Outsourced IT Support

Tips, tricks and tools for integrating internal support teams and outsourced resources for the shortest response times, best use of skill sets, and greatest overall ROI

In this webinar we will show you how you can:

• Empower your entire staff to create, triage and remediate IT service requests

• Effectively tier your support to leverage an outsourced IT service provider

• Establish “peak demand�? or off hours contingency plans that optimize service delivery

• Utilize an IT knowledge base to make information transferable and accessible

Virtualization Helpdesk webinar presented by Jake Carroll

Jake Carroll is a 20 year software industry veteran, who’s main focus is providing business optimization solutions for IT organizations.

Free IT Euro Sticker

Take a short survey related to this webinar and we'll send you your very own IT sticker.

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