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Features
SMARTnet eligible
RecertPlus™ products are Cisco SMARTnet eligible from "day one" with no additional license or inspection fees.
IOS and Engineering Change Order (ECO) compliant
RecertPlus products are upgraded by Cisco to meet all hardware/software updates to ensure product meets the same technical standards as new product.
Full Cisco warranty w/ TAC support
RecertPlus products ship with the same warranty as new Cisco products and are supported through Cisco's Technical Assistance Center.
Genuine Cisco products
Why compromise quality and performance when it comes to refurbished equipment? RecertPlus products are genuine Cisco Certified Refurbished Equipment (CCRE) and are immediately eligible for Cisco programs, including SMARTnet.
Next Business Day (NBD) replacement
In the rare case of a product failure, RecertPlus products include a Next Business Day replacement (8x5xNBD) within the first 30 days of purchase ensuring your network has minimal downtime. We even cover the shipping!
TERACAI services are discounted
Popular TERACAI services such as configuration, staging, installation, managed services and block phone hours are discounted for our RecertPlus customers.
Dual warranty support
RecertPlus products are fully supported by both TERACAI and Cisco. You have the option of working directly with Cisco's Technical Assistance Center (TAC) or contacting TERACAI to open up the TAC case.
Authorized Cisco software license
RecertPlus products ship with an authorized, current version of Cisco software. A specific revision of software can be requested prior to shipment (TERACAI level one staging service required).
SMARTnet consulting
Our dedicated SMARTnet team provides free consultation/contract management services to our RecertPlus customers.
Detailed install base/Contract management
Our in-depth order history is available to our RecertPlus customers. Easy access to your order history for purchase order numbers, product serial numbers, ship dates, Cisco warranty end-dates and SMARTnet coverage/contract end-dates.
ISO certification
RecertPlus products go through stringent ISO 9001:2000 and ISO 9001/14001 certification processes.
Pre-sales support
Our Cisco certified engineers utilize CCIE developed practices to provide current and legacy support for a wide range of networking technologies. RecertPlus products allow us to recommend solutions that meet your technical needs within your budget.
Eco-friendly
Pre-owned hardware is the ideal environmentally-friendly, green solution.
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Benefits
Maximize your budget - helping you do more with less
RecertPlus products allow you to reduce the cost of your networking infrastructure, freeing budget up for other business-driving applications.
Optimize IT resources - making the most of your limited time
Struggling with limited training and staff? You can count on us to extend certified expertise and rapid response when you need it.
Hassle-free reliability - peace of mind you can count on
RecertPlus products are refurbished to the exact specifications as new Cisco hardware. They ship with a full Cisco warranty and are fully equipped with all of the necessary hardware/software upgrades to ensure compatibility and scalability.
On-demand support - assistance when YOU need it
You have the option of contacting TERACAI or Cisco; the choice is yours! We know the ins and outs of Cisco's Technical Assistance Center so we can help ensure quick and efficient service.
The green alternative that's environmentally friendly
Authorized refurbished equipment is a smart and economic alternative that's good for the environment and your wallet. RecertPlus can help your company meet its green initiatives by reducing e-waste and reusing gently owned equipment.
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