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Voice

More on-call efficiency

Unified Communications (UC) is an intelligent and scalable way to deliver integrated IP telephony services like voice, conferencing and email into a single platform.

 

Thanks to TERACAI’s vast knowledge and extensive experience, we can design a Cisco UC solution that is simple to use, allows you to maintain control and is equipped with a robust set of features, including telepresence, mobility and instant messaging. The result? A streamlined way to help your workforce and customers stay connected and productive - anytime, anywhere.

Our solutions include:

  • Cisco Call Control Solutions - Our portfolio includes Cisco Unified Communications Manager, Cisco Unified Communications Manager Express and Cisco Business Edition 6000.

 

  • Communication Gateways - We provide flexible platforms including Cisco Expressway, Cisco Unified Border Element, Cisco TDM Gateways and Cisco VG Series Gateways.

 

  • Unified Communications Applications - Let TERACAI keep your workforce engaged and efficient with Cisco Jabber, Cisco Unity Connection and Cisco WebEx Meetings.

 

  • Telephony Extensions - We also offer add-on solutions beyond Cisco’s core functionality, such as Cisco Unified Attendant Consoles and Cisco Emergency Responder.

Case Study

In this short video, Peter Capelli, Chief Information Security Officer and Vice President for Networking Infrastructure at Catholic Health, explains how TERACAI helped with the design architecture of a VoIP solution.

 

Knowing the need for increased stability and effectiveness in its phone systems, Catholic Health worked with TERACAI’s team of engineers to develop a plan for implementation to ensure a seamless cutover of new VoIP phone systems across the hospital network.

 

TERACAI’s solution included a full voice over internet protocol (VoIP) implementation, including configuration and installation of Cisco IP and wireless phones across Catholic Health’s main hospitals.

 

Read the full case study here.