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October 4, 2017
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What is Cisco Spark Care?

Cisco Spark is constantly evolving the features and applications it offers it’s users - the most recent being, Cisco Spark Care. Currently, Spark Care (K1 License) is an add on to the existing service. Spark Care is an easy to use web link that allows customers to contact businesses through their website, whether that be via message or their call back feature. 

Tags: Cisco Collaboration, Cisco Spark Care, Cisco Spark, Cisco
August 2, 2017
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Get Back to Business With Cyber Security Best Practices

With all the recent media attention surrounding the cyber attacks of WannaCry and Petya, I can’t help but think about the various ways these attacks negatively affect businesses. It’s an important reminder that we need to not only protect ourselves from these attacks, but to also have a strong backup and recovery system in place as well.

Tags: data security, cyber security, cyber attacks, security
July 12, 2017
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Today's Technology and Beyond

I have been working in the computer technology industry for more than 15 years, often being described as a geek or a dreamer with my head in the clouds. However, I wear this title as a badge of honor because working in this field excites me. I, as well as so many other Gen Y babies, grew up seeing a great deal of rapid changes in technology firsthand. This prepared us to be comfortable with fast changes in technology. As I get older, I believe there are going to be even faster approaching technological advances with much more emphasis on the cloud.

Tags: technology trends, industry news
May 17, 2017
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Is WannaCry Just the Beginning?

A lot has been going on in the world of cybersecurity thus far in 2017. We wanted to make you aware of some of the developments, and how you can be proactive about protecting yourself and your organization.

Tags: cyber attacks, security, data security, Cisco Security
May 15, 2017
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Buffalo Cisco Collaboration Event Recap

TERACAI partnered with Ingram Micro to showcase the latest and greatest equipment Cisco has to offer. First, we showed off the Spark board and next the new Cisco Spark room kit. Ingram Micro proved to be the perfect collaboration (pun intended) with TERACAI as they have a great setup to showcase what a board room looks like and the ability to have multiple rooms with TV setups. 

Tags: cisco collaboration, Cisco Spark, collaboration