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TERACAI, a provider of core networking, collaboration, security, and services solutions that help organizations meet their business goals, announces promotions to its Cisco product management team.

Chris Spaulding has been promoted to Senior Product Manager where he will manage the team responsible for the growth of TERACAI’s business relationship with Cisco. Shannon Treacy will take on additional responsibilities to the Cisco business and is being promoted to Cisco Product Manager.

“Chris has worked closely with the Cisco product team over the years and has relationships with our key contacts that will serve us well into the future,” said Tim Duffy TERACAI Vice President. “Shannon has proven over the years that she can navigate the Cisco ecosystem and helped us to grow our Cisco SMARTnet business, and we look forward to her continuing to fuel that growth within additional Cisco product & services offerings. 

Chris has been with TEREACI since its inception in 2009 as a regional sales manager. Before that, he served as an account executive and team leader at CXtec, TERACAI’s sister company, since 2000.

Shannon has been with TERACAI since 2014, most recently as a product manager. Before that she served as a sales support coordinator.

“In addition to these internal promotions we are currently looking to add additional resources to assist with the growth of our Cisco Business and supporting the sales team,” said Duffy. “We are looking to fill the open position as soon as possible.”

TERACAI is a Cisco Premier Certified Partner with specializations in Advanced Data Center Networking Infrastructure, Advanced Unified Communications, Advanced Enterprise Networking.

About TERACAI: TERACAI provides enterprise networking, collaboration, security, and services solutions that help organizations meet their business goals. In 2013, TERACAI was named Cisco U.S. Partner of the Year by Ingram Micro’s Trust X Alliance. In 2018, TERACAI was again certificated as a Cisco Advanced Collaboration Architecture Specialization partner. TERACAI has been ranked on the CRN Solution Provider 500 list of North America’s Top Technology Integrators every year since 2011. TERACAI is located in Syracuse, N.Y. Visit