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The last time that I went to Cisco Live it was called Networks, and that was over 15 years ago. A lot has certainly changed since then!

Speaking of change. Cisco is going through a company-wide change of culture/philosophy.  I understand that change is constant, but these changes go to the core of the company’s beliefs.  We need to understand these changes in order to move forward.

From intimate networking opportunities with top technology vendors like Cisco, Dell and Spectrum, to an educational agenda driven by IT peers – NY Tech Summit is unlike any other conference out there. With 25+ educational sessions, it is impossible to attend every class offered. But there are four sessions at this year’s conference I’d like to draw your attention to. Gartner recently released a paper titled, “Top 10 Strategic Technology Trends for 2018 [ID: G00327329].” The four sessions below relate directly with some of the trends Gartner describes in its research paper.

Creating a Spark Care template is easily customizable and user friendly. It is a cost effective alternative to paying a web developer to do the heavy lifting. Currently, Spark Care K1 license is available, giving you the option to live chat and call back capabilities. When designing a template in Spark Care you will see that the GUI is very easy to use and allows anyone to create a template.

Cisco Spark is constantly evolving the features and applications it offers it’s users - the most recent being, Cisco Spark Care. Currently, Spark Care (K1 License) is an add on to the existing service. Spark Care is an easy to use web link that allows customers to contact businesses through their website, whether that be via message or their call back feature. 

Cisco has been busy over the last month making changes and adding new product/features into Spark. Spark is Cisco’s cloud-based tool that allows organizations to communicate efficiently through phone, video and their web app. Learn how Spark has taken the way we do business to the next level.

Cisco collaboration offerings continue to lead the market due to their continued research, development and evolution of each product set. The technology continues to expand and Cisco remains at the center of the way the business world communicates. 

Do you want to improve your organization’s internal communications? Do you want to be able to put your employees and key people in front of customers in remote locations? Do you want to be able to enhance your customer experiences?

The last day to purchase Communications Manager device license units (DLUs) for their version 8.X or older systems is tomorrow— January 20, 2015.