IT hardware support on your terms
What if you could gain more control of your infrastructure and save budget money with your hardware support?
Using a hybrid support strategy can deliver a more right-sized, custom-built solution that will allow you to save money and gain flexibility and independence.
Hybrid support solutions allow you to use a mix of OEM support, third-party maintenance (TPM) and a spares program in order to get the ideal structure for your needs.
It's time to find out how much you can get out of your support.
Download our third-party maintenance info sheet here.
TERACAI provides the flexible third-party maintenance offering that meets your needs
TERACAI offers third-party maintenance that allows you to get the customized support options you need at a fraction of the cost - 50% to 60% less than OEM hardware support.
Here’s what TERACAI TPM can do for you:
- Optimal IT hardware support
- Right-sized customizable support strategies
- Reduce OPEX costs by up to 60%
- Freedom to extend product life cycles
- Flexible, consolidated contracts
TPM levels of support
8x5xNBD
- Tech Support 8AM-5PM (M-F)
- NBD On-Site Service
8x5x4
- Tech Support 8AM-5PM (M-F)
- 4-Hour Response Time
24x7x4
- Tech Support 24 Hours x 7 Days
- 4-Hour Response Time
The Hybrid Support Approach
Optimize your maintenance with a custom hybrid maintenance solution
You don’t have to be forced into a timeline that’s not suited for your organization’s needs. You can have the freedom and flexibility of a hybrid maintenance plan with TERACAI.
- Save budget money up to 50%-60%
- Rely on strong third-party maintenance (TPM) offerings
- Select a spares program to provide coverage