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March 21, 2017
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The Evolution of Cisco Spark

Cisco has been busy over the last month making changes and adding new product/features into Spark. Spark is Cisco’s cloud-based tool that allows organizations to communicate efficiently through phone, video and their web app. Learn how Spark has taken the way we do business to the next level.

Tags: Cisco 7832, Cisco Spark, Cisco
January 9, 2017
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New Year, New Area Code

Syracuse will no longer be home to just 315 dialers, but is adding a new 680 area code to its snowy streets. Why the sudden change? Syracuse, and the surrounding area, is running out of 315 area code phone numbers. To fix this, the state Public Service Commission introduced 680 as an overlay area code to the original 315.

Tags: area code
December 7, 2016
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Cisco BE4K (business edition 4 thousand)

Cisco has just released the Cisco BE4K (Business Edition 4000). This is in addition to there BE6Ks,6K and 7K line that has been out on the market. When first announced I was trying to see how this would fit into the line when they already have a CME (CallManager Express) and Spark Calling in the cloud. While Spark calling is a good fit not everyone is quite ready to make a complete jump to the cloud and where the BE4K will fit in.

 

Cisco Collaboration as a Market Leader
November 22, 2016
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Cisco Collaboration as a Market Leader

Cisco collaboration offerings continue to lead the market due to their continued research, development and evolution of each product set. The technology continues to expand and Cisco remains at the center of the way the business world communicates. 

Tags: WebEx, Jabber, Cisco Spark, WebEx, video conferencing, cisco collaboration, Cisco
End-of-Support Announcement on Cisco Phones
June 30, 2016
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End-of-Support Announcement on Cisco Phones

An inevitable truth about the march of technology is that as it advances, products get left behind. Cisco recently announced a group of very old phones that it will no longer support in the latest version of Unified Communications Manager (CallManager) 11.5.

Tags: EOS